Hello! Please see Frequently Asked Questions (FAQ) below
1. What are digital products? Digital products are items or resources delivered electronically, such as ebooks, templates, software, courses, and graphics, which can be downloaded or accessed online.
2. How do I receive my digital download after purchase? Upon completing your purchase, you will receive an email with a download link or access instructions. Detailed directions for accessing and using your digital product will accompany each purchase.
3. Can I use the digital products for commercial purposes? The permitted use of our digital products varies. Please check the product description or licensing terms provided with each item for specific usage rights.
4. Are your digital products compatible with my device/software? Most of our digital products are compatible with common devices and software. Compatibility details are typically listed in the product description. For specific compatibility questions, please contact our support team.
5. How do I customize or personalize digital templates? Our digital templates often come with editable fields or layers. Instructions for customization are included with the product or provided in accompanying documentation.
6. What is your refund policy for digital products? Due to the digital nature of our products, refunds are not available once the product has been downloaded or accessed. We recommend reviewing product details carefully before purchase.
7. Can I share or distribute purchased digital products with others? No, our digital products are for personal use by the purchaser only. Sharing, reselling, or distributing our digital products is not permitted without prior authorization or purchasing additional licenses.
8. Do you provide customer support for your digital products? Yes, we offer customer support to assist with any issues or questions regarding our digital products. Contact our support team through our help desk for prompt assistance.
9. Are updates included with my purchase of digital products? Updates may be included depending on the product. Check the product description or contact our support team to inquire about updates and how to access them.
10. How secure is my payment information when purchasing digital products? We prioritize the security and confidentiality of your payment information. Our website uses secure payment gateways and encryption protocols to safeguard your transactions.
11. How do I contact customer support? A: You can reach our customer support team via email at goodgirlexhale@gmail.com or through our website’s contact form.
